UAG4100 - User disconnected automatically after 3 minutes

drmi Posts: 4
First Anniversary First Comment
edited July 2022 in Security
Hello community,

I've a problem with my hotel WLAN. Guests who have logged in with a web access (username, password) and successfully connected to the internet are automatically logged out again after approx. 3 minutes. They can then log in again and access the Internet again.
What settings need to be made so that this no longer happens? Guests have a minimum time of 1 week at their disposal.
Thanks for the help!!

All Replies

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,066  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Can you provide the config file to us via private message? We would like to check your configuration to see if there is any clue. Thanks.

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