UAG4100 - User disconnected automatically after 3 minutes

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drmi
drmi Posts: 4
First Anniversary First Comment
edited July 2022 in Security
Hello community,

I've a problem with my hotel WLAN. Guests who have logged in with a web access (username, password) and successfully connected to the internet are automatically logged out again after approx. 3 minutes. They can then log in again and access the Internet again.
What settings need to be made so that this no longer happens? Guests have a minimum time of 1 week at their disposal.
Thanks for the help!!

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  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,066  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Can you provide the config file to us via private message? We would like to check your configuration to see if there is any clue. Thanks.

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