Guest Wi-Fi Time Expired pop-up box

RT_CSI

I am trying to login to our new Zyxel USG60W and am getting the message box "Guest Wi-Fi Time Expired".  This message box continues to reappear after clicking the OK button.  I cannot get past this to make the modifications necessary.  I think this only started after switching to easy mode.

Zyxel_Stanley

Hi @RT_CSI

Welcome to Zyxel Community.

We have addressed this situation, and will fix it in next release.

You can reboot your device, and the symptom will disappeared.

Djaburg

Has this been resolved and released yet?  Does turning the guest network off also "resolve" the issue?  Seems like it's taking a long time and my clients USG40W has latest firmware.

Zyxel_Vic

Hi @Djaburg
This fix will be included in the next upcoming release (v4.35)

jwgmmr

I am on USG60 with firmware 4.35-AAKY.2 (the latest available). No issues in advanced mode. Appears only in Easy mode.

CHS

Hi @jwgmmr

Can you share the screenshot what you met?

jwgmmr

Easy-Mode-ZyxelComm.png

Easy mode is no longer usable; fortunately after the problem first started, I was able to (briefly) switch to expert mode as the default login .... and I am about to find out if the guidance above works for me (ref: "You can reboot your device, and the symptom will disappeared.")

jwgmmr

I rebooted the device and haven't been able to re-create the issue.