GS2220-28HP Ploycom VVX410 takes long to recognized

Tito
Tito Posts: 1
edited August 26 in Switch
We just installed the GS2220-28HP and when we connect the Polycom VVX410 to the switch it takes a very long time before the phone starts up with poe? When we put the same phone in the old HP switch it starts immediately. Other Policoms do not have this problem. We are on latest firmware. 

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  • Zyxel_Chris
    Zyxel_Chris Posts: 544
    Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers First Comment
     Guru Member
    @Tito
    May I know how long will it take? Could you confirm if the PoE LED lights up immediately after plug-in the cable? Also, have you tried the same cable on a different phone for cross-check?
    Chris