SSL VPN does not work after Mac Monterey 12.5.1 Update

ADH
ADH Posts: 1
edited August 2022 in Security
Hello everyone,

We have a ZyWall VPN 300 firewall with 30 Win and 1 Mac client.
Last week everything was working fine, but not after the weekend.
We did the firewall update to V5.31 and the Mac client did the update to Monterey 12.5.1, because of the Mac security issue.

All Win clients are working fine, but our Mac client can no longer connect.
It says authentication failed - username or password are wrong, but it also didn't work with other credentials (which work fine with a Win client).

I also tried setting up another user account directly on the firewall, which unfortunately didn't work either.

Any help would be much appreciated.


Accepted Solution

  • Zyxel_James
    Zyxel_James Posts: 663  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
    Answer ✓
    Hello @ADH,
    You might encounter a problem that macOS SecuExtender could not connect if the SSL VPN server port is different than the HTTPS port.
    Please update to V5.31WK31 which includes this bugfix. Thank you.
    James

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