More details about USG20-VPN and configuration conversion tool and future support

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mMontana
mMontana Posts: 1,300  Guru Member
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This page states

Question 3: Does this Configuration Converter work with the USG20-VPN to USG FLEX?

Answer: No. The Configuration Converter does not support the USG20(W)-VPN series.

Why?
USG20-VPN (after badge engineering, USG50 Flex) is a supported device.
Receives firmware updates.
Won't be expired as USG40 (supported by conversion tool) and all other no more supported after 31/12/2022...
It's not supported for configuration conversion.

This means: I should not buy and advice at all USG20-VPN because will be dead sooner than USG100 Flex and bigger brothers?

I'd like to avoid buying 2-3 USG-20 replacement for a device that will expire at the end of 2023... Or my customers are gonna rip me off and not kindly ask, but require a brand change.

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  • Zyxel_Kevin
    Zyxel_Kevin Posts: 754  Zyxel Employee
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    Hi @mMontana,
    General Firewall hardware life cycle is 5 years, so there is no EOL plan on FLEX series at this moment,
    which means Flex 50 will not be end of service in 3 years.
    Even after EOS, maintenance builds will still be available for industry wide critical variability issues and Security license can run for another 5 years.  
    Thank you
    Kevin

  • mMontana
    mMontana Posts: 1,300  Guru Member
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    Hi @mMontana,
    General Firewall hardware life cycle is 5 years, so there is no EOL plan on FLEX series at this moment, which means Flex 50 will not be end of service in 3 years.
    Kevin

    Hi Kevin, not asking a statement but a clarification.
    "In 3 years" means
    January 2023 + 3 years = December 2025
    or
    January 2022 + 3 years = December 2024

    I will not consider the answer in any way as official statement the date for End of support/end of life of the lineup.

  • Zyxel_Kevin
    Zyxel_Kevin Posts: 754  Zyxel Employee
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    By now, We have no plans for EOS. So there is no clarification for the road map. we will have official announcement in advance before it enters EOS.
    Thank you
    Kevin

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