Where do I report false positive for Reputation Filter

Alanl

A local restaurant made its' way on the false positive list.  The IP of the restaurant is:
198.71.232.3
https://hamachichicago.com/

I have manually allowed it for my site but for some reason their web site is coming up as a botnet under IP reputation however URL list is categorizing it correct as restaurant.

Thank you,  

Zyxel_Emily

Hi @Alanl,

We will evaluate if it is appropriate to add this IP to whitelist in the next signature version and update the status to you later.

Zyxel_Emily

Hi @Alanl,

We will evaluate if it is appropriate to add this IP to whitelist in the next signature version and update the status to you later.

Zyxel_Emily

Hi @Alanl,

We add this IP address to white list. Please update the signature version of IP Reputation to 1.0.0.20220906.0. 

racassel

Is there a website to report a false positive more easily, like urlvoid.com,cwatch.com,sucuri.net or just post all requests in this public forum?  I checked a few for my site, and only McAffee shows it blacklisted.

Zyxel_Kevin

Hi @racassel, 
I can see all sites have correct categories now. 
Please use the link  to report the false positive and choose to the correct categories. 
Thank you
Kevin

RickyC

getting false positive reputation for supplier.io. The link previously provided links to McAffee and requires a log-in to update. I recall a different site given to me previously, some other third party company threat - something.com……Do you have an updated link for reporting categories?

Zyxel_Melen

Hi @RickyC

You don't need to login for submit a review. Please follow the below steps and you will see the success result.

RickyC

FYI, and My I, the previously here:

Trellix - https://trustedsource.org/

Zyxel_USG_User

Quick question. Did you check their website if it presents threats? I've encountered many SMEs and restaurants and companies who did not even know that parts of their infrastructure were hijacked and parts of botnets- and that for years.