NWA50AX: Client cannot connect to Wi-Fi or cannot obtain IP address - Fixed issue

 Zyxel_Judy
Zyxel_Judy Posts: 116
5 Answers First Comment Friend Collector
 Ally Member
edited October 2022 in WirelessLAN New Release

Dear User,

 

We have fixed the linking issue as client cannot connect to Wi-Fi or cannot obtain IP address for NWA50AX, the date code firmware is at this link: https://bit.ly/nwa50ax  

 

  • If your APs in the Standalone mode, to up the date code, please go to WEB GUI >> Maintenance >> File Manager >> Firmware Package >> Click Browse to choose the date code file, and then Upload.



  •  If your APs on the Nebula, there are two ways to up the date code as by ZON or FTP, please take a look at this guide.

-       By ZON: https://bit.ly/fwzon

-       By FTP: https://bit.ly/fwftp

Note that you can provide us your Organization name and Site name, also enable Zyxel support by going to the left sidebar >> Help > Support request > “Invite Zyxel support as administrator”, and Save, then we will support you upgrade the date code by ourselves.



The next official release 6.29 patch0 C0 will be released on October 17th, 2022 as scheduled.

If you observed or met any other issues, please contact us.

We apologize for any inconvenience this has caused.