Large update files from Microsoft and Apple getting disrupted

ChipConnJohn

I have ATP100, ATP200, and ATP500 devices deployed at various clients. I'm having issues with what seems like large downloads of update files through the ATPs.  I'm currently trying to download a server ISO which is 4.7GB and it's stopping over and over with a network error.  I've had trouble getting Apple updates to download to Mac computers.  Anyone else seeing this?  I'm not using Content Filtering, but have AV, IP rep, DNS rep, and URL rep turned on.

Zyxel_James

Hello @ChipConnJohn,

Did the logs show anything when the download was stopped?

Could you provide the download link to the ISO and macOS updates? and you may provide the configuration of ATPs via private message, I will check on this for you. Thank you.

Regards,

James