User Complains About Intermittent Wifi
Options
businessuer
Posts: 134 Ally Member
in WirelessLAN
Are there any procedures or rules to resolve such problems?
0
All Replies
-
Could you descript in more detail what the intermittent WiFi user said?We list two conditions about the intermittent WiFiCondition 1: Because the wifi signal is too poor, the wifi will disconnect/connect again and again. We suggest adjusting the user's ap deployment location / adding a new AP or increasing the radio power.Condition2: The AP's uplink port is down and up, which causes the user to feel that the network is unstable. We suggest the customer check whether the equipment like the switch and cable on the uplink is normal and quality is good.Please help us check what situation the user has. If you want us to do further analysis. Please PM us the customer org name /site name. And activate the Zyxel Support(Help>Support Request). Let us have the privilege to observe the customer setting and log.ThanksJay0
Categories
- All Categories
- 384 Beta Program
- 2.1K Nebula
- 117 Nebula Ideas
- 80 Nebula Status and Incidents
- 5.1K Security
- 79 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 69 Switch Ideas
- 909 WirelessLAN
- 34 WLAN Ideas
- 5.9K Consumer Product
- 209 Service & License
- 335 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 1.9K FAQ
- 898 Nebula FAQ
- 415 Security FAQ
- 234 Switch FAQ
- 205 WirelessLAN FAQ
- 46 Consumer Product FAQ
- 137 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 73 About Community
- 62 Security Highlight