XS1930 Error: Add policy rule failed!

amash

Good afternoon

When adding a rule to XS1930-10, an error Error occurs: Add policy rule failed

Please clarify what the problem may be

Zyxel_Melen

Hi @amash,

Could you share what rule did you add and the tech support?
Please go to Management > Maintainece > tech support > all to download. 
I will try replicating it and check tech support's event log.

amash

Hi @Zyxel_Melen
Classifier Configuration

Policy

total Classifier - 58

total rules -9
Adding to the current rule also does not give

tech support contains the entire configuration, so I will not be able to transmit it in an open form for everyone

Zyxel_Melen

Hi @amash,

I configure the classifier and policy you provide on my XS1930-10 V4.70 patch4 but there's no error message.
In order to check the full configuration and the event log to clarify your problem, could you send the tech support to me in a private message? So your configuration will not be opened by others.

Zyxel_Melen

Hi @amash,

Good day.
If you have any reservations about sharing your tech support information with me, could you provide me with a list of your ACL settings so I can better understand the situation?
Thanks.