ZyWall USG 40, Unable to upate to 4.73, Checksum Error

WebWorks
WebWorks Posts: 15  Freshman Member
First Comment Fifth Anniversary
I try to update a USG 40, from 4.72 (running) to 4.73.
The StandBy is V. 4.39.
Direct Update gives Error: Firmware update fail – checksum error, code: 400
Manual Update by FileUpload results in a reboot, but Update fails and version remains 4.72.
Do you have some more ideas? I have this problem on two devices.

All Replies

  • PeterUK
    PeterUK Posts: 3,461  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited January 2023
    My USG40 updated fine...did you unzip the .bin file?

    Could also be your StandBy is too old?
  • mMontana
    mMontana Posts: 1,389  Guru Member
    50 Answers 1000 Comments Friend Collector Fifth Anniversary
    @WebWorks the standby version is pretty... stale.
    If you have 4.60/4.65 around you could do an update of the standby. Then update again to 4.73

    Consider as precaution to reboot the device before trying to update and continue to use the 4.72 version until the standby goes to 4.73.
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,511  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    Hi @WebWorks,
    It could be firmware corruption in running partition.
    Please follow steps below to update firmware.(assume running partition is on partition 2)
    1) Backup partition 2(current running partition) startup configuration file.
    2) Reboot on partition 1.(Switch running partition from 2 to 1)
    3) Update firmware on partition 1.
    4) Apply 1) configuration file on partition 1.

Security Highlight