Services Activated but I did not Activate them!

PeterUK
Posts: 2,248
Guru Member





Not sure if someone can undo this but I swear I was careful going through the steps not the activate them yet on this new FLEX200! as it is its showing:
Trial
30 / 30 days, Activated At: 2023-01-27, Expired At: 2023-02-26 In Use
Standard
366 / 366 days, Activated At: 2023-01-27, Queued Queued
0
All Replies
-
I am not sure either, but I always thought that these features are automatically activated as soon as you log in and the unit is connected to the internet in some way (some kind of "fire-and-forget" feature from Zyxel).0
-
All my other USG services never got activated so not sure why they got activated unless its a new thing that they activate without you knowing now?
1 -
and support say they have no control over WHEN you want to activate the service any more so you buy a new model USG services are activated.
I can maybe see why they are now doing this because I have unactivated services on my older USG model and I guess they don't want people wait to activate them on say a EOL model.0 -
Hi @PeterUK,For UTM Security Bundle devices, UTM service will be activated when it is registered to myzyxel.com0
Categories
- All Categories
- 199 Beta Program
- 1.8K Nebula
- 94 Nebula Ideas
- 63 Nebula Status and Incidents
- 4.7K Security
- 236 Security Ideas
- 1.1K Switch
- 52 Switch Ideas
- 919 WirelessLAN
- 28 WLAN Ideas
- 5.4K Consumer Product
- 173 Service & License
- 296 News and Release
- 65 Security Advisories
- 14 Education Center
- 1K FAQ
- 454 Nebula FAQ
- 258 Security FAQ
- 100 Switch FAQ
- 115 WirelessLAN FAQ
- 22 Consumer Product FAQ
- 70 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 69 About Community
- 52 Security Highlight
Service & License Help Center
