Services Activated but I did not Activate them!

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PeterUK
PeterUK Posts: 2,856  Guru Member
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edited January 2023 in Service & License
Not sure if someone can undo this but I swear I was careful going through the steps not the activate them yet on this new FLEX200! as it is its showing:
Trial
30 / 30 days, Activated At: 2023-01-27, Expired At: 2023-02-26 In Use
Standard
366 / 366 days, Activated At: 2023-01-27, Queued Queued
    

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  • smb_corp_user
    smb_corp_user Posts: 161  Master Member
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    I am not sure either, but I always thought that these features are automatically activated as soon as you log in and the unit is connected to the internet in some way (some kind of "fire-and-forget" feature from Zyxel).
  • PeterUK
    PeterUK Posts: 2,856  Guru Member
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    All my other USG services never got activated so not sure why they got activated unless its a new thing that they activate without you knowing now?


  • PeterUK
    PeterUK Posts: 2,856  Guru Member
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    and support say they have no control over WHEN you want to activate the service any more so you buy a new model USG services are activated.

    I can maybe see why they are now doing this because I have unactivated  services on my older USG model and I guess they don't want people wait to activate them on say a EOL model.  
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,462  Zyxel Employee
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    For UTM Security Bundle devices, UTM service will be activated when it is registered to myzyxel.com

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