iPhone error "Cannot verify server identity 'outlook.office365.com'" behind ATP100
Options
![ChipConnJohn](https://us.v-cdn.net/6029482/uploads/avatarstock/nW2K7KBVBE0HN.png)
ChipConnJohn
Posts: 44
Freshman Member
![](https://www.zyxel.com/library/assets/zyxel-forum/freshman_member.png)
![First Anniversary](https://us.v-cdn.net/6029482/uploads/badges/SJKCAIG91R5S.png)
![10 Comments](https://us.v-cdn.net/6029482/uploads/badges/818CA6MI9BTU.png)
![Zyxel Certified Network Administrator - Security](https://us.v-cdn.net/6029482/uploads/badges/0UGRVP1NAF1U.png)
![Zyxel Certified Network Administrator - Nebula](https://us.v-cdn.net/6029482/uploads/badges/80K4CA6WSCDB.png)
in Security
Hello All,
I started getting a pop-up on my iPhone today.
Cannot Verify Server Identity
The identity of "outlook.office365.com" cannot be verified.
When I click Details on the error I see:
dnsft.cloud.zyxel.com
issued by Amazon RSA 2048 M01
I can't find any app that isn't actually updating. I think it's the iOS Mail App that's causing the pop-up as when I'm behind the ATP100 I see an Account Error at the bottom. This goes away if I use cellular. Either way the email is getting updated, however.
Any ideas why the ATP100 is getting in the way of verifying this certificate?
Thanks,
-John
I started getting a pop-up on my iPhone today.
Cannot Verify Server Identity
The identity of "outlook.office365.com" cannot be verified.
When I click Details on the error I see:
dnsft.cloud.zyxel.com
issued by Amazon RSA 2048 M01
I can't find any app that isn't actually updating. I think it's the iOS Mail App that's causing the pop-up as when I'm behind the ATP100 I see an Account Error at the bottom. This goes away if I use cellular. Either way the email is getting updated, however.
Any ideas why the ATP100 is getting in the way of verifying this certificate?
Thanks,
-John
0
All Replies
-
Hi @ChipConnJohn,
Greeting Forum, there is flase positive by content filter.
The site has been categorized into the correct category.
If the issue still we can have remote session to check issue. Thank you
KevinShare yours now!
Kevin
0 -
Hi all,
same here: MS Outlook 365 23.01 behind ATP100W....Since a few days, and everytime we start Outlook, there are one or more of this security alerts, with different MS-domains....Thanks! Chris
0 -
Same here as Chris71 (behind ATP500) with the following signatures:
0 -
Hmm, probably this helps... we'll give it a try:
0 -
Perfect! Seems resolved and article makes sense.0
-
Hi @Freddy,
Greeting Forum.
Actually the accidient had resolvd on 2/14 10am GMT+1.
Please try to clear your DNS cache and check if the issue still persist.
Thank you
Kevin
Share yours now!
Kevin
0
Categories
- All Categories
- 413 Beta Program
- 2.3K Nebula
- 192 Nebula Ideas
- 87 Nebula Status and Incidents
- 5.3K Security
- 142 USG FLEX H Series
- 253 Security Ideas
- 1.3K Switch
- 75 Switch Ideas
- 993 Wireless
- 51 Wireless Ideas
- 6.1K Consumer Product
- 231 Service & License
- 362 News and Release
- 74 Security Advisories
- 23 Education Center
- 5 [Campaign] Zyxel Network Detective
- 2.6K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 101 About Community
- 67 Security Highlight