Device Insight – devices on VPN not showing up
Accepted Solution
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Hello @StefanZ
For the client connected by VPN, Device Insight will only show the client who connected with SecuExtender.Device Insight will show the connected clients including:
• Using wired connections.
• Through access points (APs) using wired connections.
• Through access points (APs) using WiFi connections.
• Through built-in access points using WiFi connections.
• Using SecuExtender (IPSec VPN clients).James
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All Replies
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Hello @StenfanZ
Device Insight will show the connected clients including:
• Using wired connections.
• Through access points (APs) using wired connections.
• Through access points (APs) using WiFi connections.
• Through built-in access points using WiFi connections.
• Using SecuExtender (IPSec VPN clients).I conduct a lab test in V5.35 and I can see it displays a client connected by IPSec VPN SecuExtender.
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Hmm I just used an IKEv2-Certificate connection (OSX native client) into the FLEX200 (FW 5.35), opened the web-admin on the client and do not see the client I am currently using in any list.
Not in DHCP list makes sense, as it gets 10.10.10.x from the gateway.
Not in Device Insight is still odd, isn't it?
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I just noticed, that IKEv2 connections show an empty “MAC=” in the logs – because it is a virtual interface (my guess), so maybe Device Insight only logs when the device has a MAC address?
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Hello @StefanZ
For the client connected by VPN, Device Insight will only show the client who connected with SecuExtender.Device Insight will show the connected clients including:
• Using wired connections.
• Through access points (APs) using wired connections.
• Through access points (APs) using WiFi connections.
• Through built-in access points using WiFi connections.
• Using SecuExtender (IPSec VPN clients).James
0
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