Zywall ATP 800 "PKI certificate already exists." and 0 local certs

alexey

Hello.

New ATP 800 5.35

After 1st launch i upload pfx cert. After that cert window start show 0 records.

If i try reload this cert, i get error

Via cli i get interesting info, that i get 0 local certs, but they use 2% of space

Router> show ca category local
Router> show ca spaceusage
PKI storage space:
total: 524288 bytes
available: 509356 bytes (98%)
in use: 14932 bytes (2%)
my certificate: 11148 bytes (2%)
trusted certificate: 3784 bytes (0%)

I try hard reset of device, but that not help.

Zyxel_James

Hello @alexey

Could you provide the certificate via private message for testing? please also provide diag-info for further checking. (Maintenance > Diagnostic > Controller, click Collect Now and download at Files)

James

alexey

https://community.zyxel.com/en/discussion/comment/49557#Comment_49557

Hi. Send diag & cert in PM.

alexey

4.36 same problem

mMontana

The filename of the certificate you're trying to import can be shared?

Which browser is used for upload the file?

The hostname for the Firewall and the certificate is the same?