ZXHN H168A V2.1

aek Posts: 1

i want to get service from an internet provider in turkey, although the modem is vdsl enabled, certain settings do not appear. even if I install the factory settings, nothing changes. what do I need to do to return the modem to the interface where I can make its normal settings. there are restrictions of the previous internet provider on the interface of the modem, no settings are made. please help.

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  • Zyxel_Judy
    Zyxel_Judy Posts: 542
    Zyxel Certified Network Engineer Level 1 - Security Zyxel Certified Network Administrator - Security 50 Answers First Comment
     Zyxel Employee
    edited March 15

    Hi @aek ,

    Thank you for reaching out to the Zyxel Community.

    Regarding the issue of ZXHN H168A V2.1, we recommend that you contact both your ISP and the ZTE Corporation support team for further assistance. 

    Click this link to start: https://bit.ly/3R2Wx52