Soaring to New Heights with Better WiFi and Management Efficiency

Zyxel_May · March 2023

Monarch Skyline Hotel

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Summary

For business travelers, a reliable internet connection is the top priority when choosing a hotel. Monarch Skyline Hotel, near Taiwan’s main international airport, approached the Zyxel team with two goals: increase wireless speeds, stability, and coverage, and enable staff to fix network problems quickly and easily. The Nebula cloud networking solution was the obvious answer, offering high performance and allowing remote troubleshooting via smartphone. WAC500H APs were installed in each guest room. The AP supports the 802.11ac Wave 2 standard for fast, reliable WiFi, while its flexible installation options ensure it blends seamlessly into any decor. For public areas, NWA1123ACv3 APs were deployed. With a high price-to-performance ratio, this AP’s combined data rate ranges up to 1.2 Gbps. It also supports the latest WPA3 standard, providing stronger encryption and authentication protection to ensure peace of mind for guests and staff alike. Critically, a GS1350-26HP 24-port GbE Smart Managed PoE Switch with GbE Uplink was used in the cabinets on each floor. As well as providing a high-power PoE supply, this allows any AP that fails to be restarted remotely, keeping guests connected while saving manpower and time. With the new infrastructure in place, WiFi speeds and stability have greatly improved for guests. Life is also easier for staff, as all network devices can be controlled via the cloud, so all problems can be resolved remotely and in real time.

Challenges

Ensure stable, high-speed wireless in guest rooms and high-quality wireless throughout the hotel
Replace inefficient network management, allowing network problems to be immediately identified

Benefits

Secure, high-speed wireless throughout the hotel delivers optimal guest experience
Nebula enables easy, efficient network management via smartphone – anywhere, anytime
Significantly reduced maintenance thanks to stable infrastructure