USG Flex 700 Privacy Statement Refresh Error Log

jayd691 Posts: 18  Freshman Member
First Anniversary Nebula Gratitude First Comment Zyxel Certified Network Administrator - Security
edited May 2023 in Security

I regularly receive the following two error logs on my USG Flex 700:

[Privacy Statement Refresh] process fail. (-103)
[Privacy Statement PDF refresh] Connection error has occurred.

I am running 5.36 firmware (latest), but these two errors have been going on for a while now.

How can I fix this and/or what is causing these error logs?

Thank you

All Replies

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,104  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @jayd691

    Thanks for reporting this case to us.
    Could you describe how you reproduce this symptom and share the screenshot of Web-GUI with us? Thanks.

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