NR7101 No lan / wifi connection evan after factory reset

tundria
tundria Posts: 2  Freshman Member
First Anniversary
edited May 2024 in Wireless

Just open the box and turn on the NR7101. No present in lan at 192.168.1.1 and no wifi Zyxel_CE19 SSID…

Tried to reset and also factory defaults but nio way…

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,101  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @tundria ,

    Have you set the hardware (PoE and SIM) up successfully?

    No present in lan at 192.168.1.1

    In case you can't access the router via 192.168.1.1, please check your laptop have the IP in the same subnet with router?

    no wifi Zyxel_CE19 SSID

    The SSID default as disable status. To enable SSID, please press WIFI button and hold more than 5 seconds.

    image.png

    On the other hand, in case you can access to the router WEB GUI, you can enable SSID button.

    image.png

    Note that: NR7101's 2.4G Wifi is for configuration only

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,101  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @tundria ,

    Have you set the hardware (PoE and SIM) up successfully?

    No present in lan at 192.168.1.1

    In case you can't access the router via 192.168.1.1, please check your laptop have the IP in the same subnet with router?

    no wifi Zyxel_CE19 SSID

    The SSID default as disable status. To enable SSID, please press WIFI button and hold more than 5 seconds.

    image.png

    On the other hand, in case you can access to the router WEB GUI, you can enable SSID button.

    image.png

    Note that: NR7101's 2.4G Wifi is for configuration only