Firmware update failed - Bad File Descriptor

Options
TriLanSupport
TriLanSupport Posts: 15  Freshman Member
First Anniversary 10 Comments Friend Collector

Trying to update a USG110 to 4.7.3 and getting a file descriptor error when uploading via FTP.

Any suggestion what this is referring so I can find a solution to update this device?

Accepted Solution

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,101  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    edited May 2023 Answer ✓
    Options

    Hi @TriLanSupport

    Thanks for reporting this case to us.
    If you are near your device, we suggest you can refer below steps to update firmware:
    STEP1. Download and back up the current running startup-config.conf file from the path: MAINTENANCE > File Manager > Configuration File.
    STEP2. Reboot to the standby partition.
    STEP3. Apply the current running startup-config.conf file.
    STEP4. Update to our latest firmware V4.73P2
    You could refer to this FAQ article for more information :


    You can download the firmware from this link: https://portal.myzyxel.com/my/firmwares
    Thanks.

All Replies

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,101  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    edited May 2023 Answer ✓
    Options

    Hi @TriLanSupport

    Thanks for reporting this case to us.
    If you are near your device, we suggest you can refer below steps to update firmware:
    STEP1. Download and back up the current running startup-config.conf file from the path: MAINTENANCE > File Manager > Configuration File.
    STEP2. Reboot to the standby partition.
    STEP3. Apply the current running startup-config.conf file.
    STEP4. Update to our latest firmware V4.73P2
    You could refer to this FAQ article for more information :


    You can download the firmware from this link: https://portal.myzyxel.com/my/firmwares
    Thanks.

  • TriLanSupport
    TriLanSupport Posts: 15  Freshman Member
    First Anniversary 10 Comments Friend Collector
    Options

    Thanks for the steps and link. Will try this process when I get in front of device and update.

Security Highlight