Recovery steps if you cannot update the firmware in the running partition

Zyxel_Jeff
Posts: 303
Zyxel Employee

If
you cannot update the firmware in the running partition

Here is a situation, if you notice you cannot update firmware to the newer firmware such as from V4.65P1 to V4.72. You can follow the below steps to recover your FW update function:

Here is a situation, if you notice you cannot update firmware to the newer firmware such as from V4.65P1 to V4.72. You can follow the below steps to recover your FW update function:
STEP1. Back up and download the startup-config.conf of the running partition.
STEP2. Reboot from the standby partition, after booting up from the standby partition, update the firmware to V4.72 then apply the backup startup-config.conf.
STEP3. Update another partition firmware to V4.72.
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