How do I port forward in detail?

Gkmuranaka

Gkmuranaka

I have security cameras that I can view through wifi at home but unable to view remotely through my mobile phone. Tried port forwarding but have not been successful — may be entering wrong data.

Zyxel_Ivan

Dear @Gkmuranaka

 

Greetings.

 

Can you share your topology and the models with us?

It can help us to clarify the problem.

 

Ivan

Gkmuranaka

Model Number: XMG3512-B10A

Default IP address 192.168.200.1

Zyxel_Ken_Wong

1. Can you screen capture the port forwarding edit page that you setup for us to refer?

2. What is you WAN IP address that assigned by your ISP?

3. Can you confirm your topology and provide below information

Gkmuranaka

blob:https://community.zyxel.com/7f3fd837-f92a-4024-95ba-7929ec73606f

IP address for camera 192.168.1.20 port 2000

I have an Orbi99 router for wifi — should port forwarding be changed also?

Zyxel_Ken_Wong

Hi Gkmuranaka

Do you means your topology is

Internet —Orbi99—XMG3512—IP camera?

if yes, yes you should set your Orbi99 port forwarding also

Gkmuranaka

blob:https://community.zyxel.com/975e1e39-143f-49a4-ab41-ad19587d3f8a

Zyxel_Ken_Wong

Hi Gkmuranaka

Sorry that I can't read the link that you provided

Can you copy the content to here again to help me to clarify your topology and your setting

Gkmuranaka

How's this?

blob:https://community.zyxel.com/f04af1bf-9b29-42a8-ad64-f358db6ee87f