ZYXEL USG 40

ObiettivoInformatica
ObiettivoInformatica Posts: 4  Freshman Member
First Anniversary Friend Collector First Comment

Hi,

We have an USG40 with public IP configuration and VPN L2TP configured that we use trough the SecuExtender Software.

From last week, sometimes also twice a day, VPN stop t work and if we try to log in the web interface, we can insert username and password bu the it stay freeze to try to loading the Web UI.

The actual Firmware Version is V4.65(AALA.1)

After reboot it works fine but maybe only for few hours

Any suggestions?

Thanks in advance

Accepted Solution

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,370  Zyxel Employee
    Sixth Anniversary 1000 Comments 100 Answers Zyxel Certified Sales Associate
    Answer ✓

    Hi @ObiettivoInformatica,

    Please upgrade your USG40 to the 4.73WK21 or 4.73 patch 2 and monitor if L2TP VPN is working properly.
    https://community.zyxel.com/en/discussion/17092/zld-v4-73wk21-firmware-release
    https://community.zyxel.com/en/discussion/17115/zywall-usg-series-v4-73-patch-2-firmware-released

    Best regards,
    Emily

    Don't miss this great chance to upgrade your Nebula org. For free! https://bit.ly/4g2pS9L

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