ZON problem

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Robert_air
Robert_air Posts: 10  Freshman Member
First Comment Second Anniversary
edited July 2024 in Consumer Idea
ZON.png 
Why only flex 500 shows good ip and other devices have ip 255.255.255.255 the latest version is installed i test via laptop with wifi card ?
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  • Zyxel_Melen
    Zyxel_Melen Posts: 3,641  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Robert_air,

    Could you share your ZON version and the ZON.log file for us to check?
    The ZON.log file is in C:\users\your user's name folder.

    Zyxel Melen


  • Zyxel_Melen
    Zyxel_Melen Posts: 3,641  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Robert_air,

    Could you also help to confirm the device's firmware is using the latest firmware?
    If not, please help to upgrade to the latest first.

    Zyxel Melen


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