ZON problem

Robert_air
Robert_air Posts: 9
First Comment
edited June 6 in Consumer Idea
Why only flex 500 shows good ip and other devices have ip 255.255.255.255 the latest version is installed i test via laptop with wifi card ?

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Comments

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,156
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
     Zyxel Employee

    Hi @Robert_air,

    Could you share your ZON version and the ZON.log file for us to check?
    The ZON.log file is in C:\users\your user's name folder.


    Melen
  • Zyxel_Melen
    Zyxel_Melen Posts: 1,156
    Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
     Zyxel Employee

    Hi @Robert_air,

    Could you also help to confirm the device's firmware is using the latest firmware?
    If not, please help to upgrade to the latest first.


    Melen

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