ZON problem

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Robert_air
Robert_air Posts: 10
First Anniversary First Comment
edited June 2023 in Consumer Idea
Why only flex 500 shows good ip and other devices have ip 255.255.255.255 the latest version is installed i test via laptop with wifi card ?

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  • Zyxel_Melen
    Zyxel_Melen Posts: 1,759  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @Robert_air,

    Could you share your ZON version and the ZON.log file for us to check?
    The ZON.log file is in C:\users\your user's name folder.

    Zyxel Melen

  • Zyxel_Melen
    Zyxel_Melen Posts: 1,759  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Hi @Robert_air,

    Could you also help to confirm the device's firmware is using the latest firmware?
    If not, please help to upgrade to the latest first.

    Zyxel Melen

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