Bought a used USG40 - I would like to detach it from the previous owner account
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Guru Member
Accepted Solution
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Follow the instructions below:
https://support.zyxel.eu/hc/en-us/articles/360010368279-Re-register-ZyWall-to-another-MyZyxel-Account
If it doesn't work, post a new thread here and ZyXEL employees will switch the device to your account if you send them a photo of it's serial number:
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Freshman MemberAll Replies
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Follow the instructions below:
https://support.zyxel.eu/hc/en-us/articles/360010368279-Re-register-ZyWall-to-another-MyZyxel-Account
If it doesn't work, post a new thread here and ZyXEL employees will switch the device to your account if you send them a photo of it's serial number:
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Thanks to point me to your experience, @markod
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