[ATP/FLEX] Why does Remote Access VPN only allow one user to be connected at a time?

Zyxel_Emily
Zyxel_Emily Posts: 1,296  Zyxel Employee
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edited June 2023 in VPN

Why does Remote Access VPN only allow one user to be connected at a time? When another user is connected, the current user must log off.

If you set subnet mask 192.168.18.0/32, only one IP address is available for pool of IKEv2 clients. It means only one IKEv2 client can be connected simultaneously to the site.
We suggest you configure a more wide range for the pool. For example, 192.168.18.0/24.