GS1900-HP24 help missing after upgrade from 2.6 to V2.70(AAHM.5)

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TSSEA94
TSSEA94 Posts: 2 image  Freshman Member
in Switch

The embeded help is missing from the console management, give broken url message. The application notes stated the help is now web based (as was the previous 2.6 version i think).

I rebooted switch twice after firmware update.

Any ideas?

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,293 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @TSSEA94,

    Do you mean the web-based help page is unreachable on V2.70(AAHM.5)? I checked it is reachable with my PC. Please check if your PC lacks a default gateway or DNS server setting.

    image.png
    Zyxel Melen


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