USG Flex 200 - No manual firmware option

mm_bret

How can I update firmware manually?

Zyxel_Cooldia

hi @mm_bret ,

It is folder icon as below screenshot.

Zulgrib

Can you attach a screenshot of the page where the option is missing?

Wasn't able to replicate on my test unit here, exactly an USG Flex 200 too.

mm_bret

Top screen is what I expected. An option to update manually.

Bottom screen only shows Cloud update.

Is there a configuration setting for manual firmware update.

Zyxel_Cooldia

hi @mm_bret ,

It is folder icon as below screenshot.

mm_bret

Zyxel_Cooldia,

Thanks for the answer. I have upgraded my device successfully..

Some comments on the design.

When I look at list of Firmware and see a folder on each line, I get the impression the folder is related to the firmware on the specific line in the list box/grid.

Not sure if it's a canned software object that ended up in the GUI for defined objects in the list, but a separate upload section for manual updating seems more intuitive. You could still add the firmware version to the list, but the folders on every line..confuse me (I'm old).

Very, very appreciative for the support,

Thank you

mm_bret

Why are there two folder icons in the firmware listing?

PeterUK

You have running and standby ideally you want to update the standby so that on reboot that then is running and up to date firmware. Or you can update running which updates running.