USG Flex 200 - No manual firmware option

mm_bret
mm_bret Posts: 56  Ally Member
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How can I update firmware manually?

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  • Zulgrib
    Zulgrib Posts: 27  Freshman Member
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    Can you attach a screenshot of the page where the option is missing?

    Wasn't able to replicate on my test unit here, exactly an USG Flex 200 too.

  • mm_bret
    mm_bret Posts: 56  Ally Member
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    Top screen is what I expected. An option to update manually.

    Bottom screen only shows Cloud update.

    Is there a configuration setting for manual firmware update.

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,444  Zyxel Employee
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    Answer ✓

    hi @mm_bret ,

    It is folder icon as below screenshot.

  • mm_bret
    mm_bret Posts: 56  Ally Member
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    Zyxel_Cooldia,

    Thanks for the answer. I have upgraded my device successfully..

    Some comments on the design.

    When I look at list of Firmware and see a folder on each line, I get the impression the folder is related to the firmware on the specific line in the list box/grid.

    Not sure if it's a canned software object that ended up in the GUI for defined objects in the list, but a separate upload section for manual updating seems more intuitive. You could still add the firmware version to the list, but the folders on every line..confuse me (I'm old).

    Very, very appreciative for the support,

    Thank you

  • mm_bret
    mm_bret Posts: 56  Ally Member
    First Anniversary 10 Comments

    Why are there two folder icons in the firmware listing?

  • PeterUK
    PeterUK Posts: 2,702  Guru Member
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    edited October 2023

    You have running and standby ideally you want to update the standby so that on reboot that then is running and up to date firmware. Or you can update running which updates running.

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