How to unlock the user who has been locked out due to multiple login failures?
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Zyxel_James
Posts: 788 
Zyxel Employee
Zyxel Employee
in Maintenance
Question: When there is a user gets locked out because he attempt to log in and failed multiple times?
Answer:
The user is blocked by User IP Lockout Settings, which means the IP address of the user would be blocked if fails 6 times
The admin account can unlock the user's IP address by CLI command.
First, check the IP address of the user, you can see it in Monitor Log
Second, input the command to unlock the IP address
Router# configure terminal
Router(config)# unlock lockout-users <ip address>
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