How to unlock the user who has been locked out due to multiple login failures?
Options
Zyxel_James
Posts: 788 
Zyxel Employee
Zyxel Employee
in Maintenance
Question: When there is a user gets locked out because he attempt to log in and failed multiple times?
Answer:
The user is blocked by User IP Lockout Settings, which means the IP address of the user would be blocked if fails 6 times
The admin account can unlock the user's IP address by CLI command.
First, check the IP address of the user, you can see it in Monitor Log
Second, input the command to unlock the IP address
Router# configure terminal
Router(config)# unlock lockout-users <ip address>
0
Categories
- All Categories
- 435 Beta Program
- 2.7K Nebula
- 176 Nebula Ideas
- 117 Nebula Status and Incidents
- 6.1K Security
- 426 USG FLEX H Series
- 298 Security Ideas
- 1.6K Switch
- 78 Switch Ideas
- 1.2K Wireless
- 44 Wireless Ideas
- 6.7K Consumer Product
- 274 Service & License
- 419 News and Release
- 88 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.2K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 89 Security Highlight