How to unlock the user who has been locked out due to multiple login failures?

Zyxel_James Posts: 626  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer

Question: When there is a user gets locked out because he attempt to log in and failed multiple times?


The user is blocked by User IP Lockout Settings, which means the IP address of the user would be blocked if fails 6 times

The admin account can unlock the user's IP address by CLI command.

First, check the IP address of the user, you can see it in Monitor Log

Second, input the command to unlock the IP address

Router# configure terminal

Router(config)# unlock lockout-users <ip address>