No more able to add device as to organization on SecuReporter

IntL_Daniel
IntL_Daniel Posts: 2  Freshman Member
First Comment
edited April 2021 in Security
After SecuReporter Trial Reset Announcement on 19.10.2018 I am unable to add any of my registered devices to organization defined on SecuReporter https://secureporter.cloudcnm.zyxel.com. There is only "Buy" option next to each devices...while I have reactivated Trial! :-(




All Replies

  • Zyxel_Emily
    Zyxel_Emily Posts: 1,405  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments
    What email account are you using on the myzyxel.com portal? We'd like to check the account status firstly.  Moreover, can you give us the screen shot and share with us what you had seen when you're trying to add the registered devices?

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