[ATP/FLEX] Unable to disable UTM functions on nebula because Gold/UTM pack license is expired

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Zyxel_Emily
Zyxel_Emily Posts: 1,296  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited October 2023 in Security Service

Question:
The Gold/UTM security pack license on my device is expired but I cannot disable the UTM functions on nebula. It still shows enabled. How to turn off UTM functions while Gold/UTM security pack license is expired?

Answer:
Although it shows "enabled" on the nebula, nebula does not push "enabled" for UTM service when the device has no UTM license. Actually, the "enabled status" of each UTM service is "false" on the device. You can access to the device via SSH or console and enter the following commands to check if each UTM service is disabled.


Router > debug sdwan show dns-filter running-config
Router > debug sdwan show anti-botnet running-config
Router > debug sdwan show idp running-config
Router > debug sdwan show anti-malware running-config
Router > debug sdwan show ip-reputation running-config