[Marketplace] What happens if I auto-renew, but payment fails?

Zyxel_Ivan
Zyxel_Ivan Posts: 302  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security

Zyxel will send a payment fail notice to you and advise you to update your payment details to avoid subscription cancellation. Your subscription will be canceled automatically after 15 days overdue. In that case, please contact customer support for further assistance.