[Marketplace] What happens if I auto-renew, but payment fails?
Zyxel_Ivan
Posts: 346 
Zyxel Employee
Zyxel Employee
Zyxel will send a payment fail notice to you and advise you to update your payment details to avoid subscription cancellation. Your subscription will be canceled automatically after 15 days overdue. In that case, please contact customer support for further assistance.
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