Why Device Insight does not show any entries on USGFLEX?
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Zyxel_James
Posts: 626 
Zyxel Employee
Zyxel Employee
Question: Why Device Insight does not show any entries?
Answer: It could be Fast Forwarding is enabled. It stops the service of Device Insight.
Enabling Fast Forwarding is to improve the NAT/Routing/firewall performance, but the sessions will bypass scan & control for some features, Device Insight included.
Please disable Fast Forwarding, re-enable Device Insight, reboot the device, you will find it works.
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