Why Device Insight does not show any entries on USGFLEX?

Zyxel_James Posts: 610  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited August 2023 in Networking

Question: Why Device Insight does not show any entries?

Answer: It could be Fast Forwarding is enabled. It stops the service of Device Insight.

Enabling Fast Forwarding is to improve the NAT/Routing/firewall performance, but the sessions will bypass scan & control for some features, Device Insight included.

Please disable Fast Forwarding, re-enable Device Insight, reboot the device, you will find it works.