Why Device Insight does not show any entries on USGFLEX?

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Zyxel_James
Zyxel_James Posts: 840 image  Zyxel Employee
Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
edited August 2023 in Networking

Question: Why Device Insight does not show any entries?

Answer: It could be Fast Forwarding is enabled. It stops the service of Device Insight.

Enabling Fast Forwarding is to improve the NAT/Routing/firewall performance, but the sessions will bypass scan & control for some features, Device Insight included.

Please disable Fast Forwarding, re-enable Device Insight, reboot the device, you will find it works.

fast forwarding.png
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