[ATP/FLEX] Why is the L2TP VPN client disconnected approximately in 30 minutes?
Zyxel_Emily
Posts: 1,409 
Zyxel Employee
Zyxel Employee
in VPN
Question:
I set Up L2TP over IPSec VPN with Nebula Cloud Authentication and L2TP VPN client is established successfully. Why is the L2TP VPN client disconnected approximately in 30 minutes?
Answer:
It may be related to the reauthentication setting. You can go to Monitor > Firewall > Event log and check if the log "re-auth timeout" appears.
Then go to Configure > Site settings > Captive portal reauthentication and check if the setting of "For cloud authentication users" is modified manually. The default value is "Every day".
0
Categories
- All Categories
- 415 Beta Program
- 2.5K Nebula
- 155 Nebula Ideas
- 105 Nebula Status and Incidents
- 5.9K Security
- 319 USG FLEX H Series
- 286 Security Ideas
- 1.5K Switch
- 78 Switch Ideas
- 1.1K Wireless
- 42 Wireless Ideas
- 6.6K Consumer Product
- 256 Service & License
- 398 News and Release
- 86 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.7K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 87 About Community
- 78 Security Highlight