[ATP/FLEX] Why is the L2TP VPN client disconnected approximately in 30 minutes?
Options
Zyxel_Emily
Posts: 1,306 
Zyxel Employee
Zyxel Employee
in VPN
Question:
I set Up L2TP over IPSec VPN with Nebula Cloud Authentication and L2TP VPN client is established successfully. Why is the L2TP VPN client disconnected approximately in 30 minutes?
Answer:
It may be related to the reauthentication setting. You can go to Monitor > Firewall > Event log and check if the log "re-auth timeout" appears.
Then go to Configure > Site settings > Captive portal reauthentication and check if the setting of "For cloud authentication users" is modified manually. The default value is "Every day".
0
Categories
- All Categories
- 398 Beta Program
- 2.1K Nebula
- 117 Nebula Ideas
- 83 Nebula Status and Incidents
- 5.2K Security
- 99 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 69 Switch Ideas
- 923 WirelessLAN
- 35 WLAN Ideas
- 5.9K Consumer Product
- 212 Service & License
- 337 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 2.1K FAQ
- 1K Nebula FAQ
- 445 Security FAQ
- 238 Switch FAQ
- 213 WirelessLAN FAQ
- 47 Consumer Product FAQ
- 142 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 72 About Community
- 62 Security Highlight