Nebula shows 0 client connected

Prismatech_Billy

Hello,

I have a Nebula organization that uses 6 AP, 5 of them are NWA1123-AC Pro. The last one is WAC6103D-I.
All of those are up to date.

My problem is that no client are shown in the nebula manager and no traffic logs are shown either. But there are users connected to this. In the past it worked but it doesn't work atm. What can i do ?

Thanks in advance for your help,

Regards,

Zyxel_Melen

Hi @Prismatech_Billy,

Seems like your organization is under cloud-saving mode. Please close it and wait 15-30 minutes for data collection.

For more information, please reference this FAQ:

https://community.zyxel.com/en/discussion/18038/what-is-cloud-saving-mode

Zyxel_Melen

Hi @Prismatech_Billy,

Seems like your organization is under cloud-saving mode. Please close it and wait 15-30 minutes for data collection.

For more information, please reference this FAQ:

https://community.zyxel.com/en/discussion/18038/what-is-cloud-saving-mode

Prismatech_Billy

Thanks for your help, i'll try this !

REgards