IPS - File identification and false positives



we move medical files (e.g.: dcm files - CT slices) between VLANs. In many cases, the operation is interrupted and the USG500 log shows that the IPS module has detected the following threats:
Microsoft Office BMP Header biClrUsed Integer Overflow
HP Data Protector CRS Multiple Stack Buffer-Overflows

The log does not show exactly which file had a problem (there are thousands of them).

I have two questions:
How can I find the suspicious file?
I think these are false positives, how can this be corrected?


All Replies

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,066  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer

    Hi @nubira

    Thank you for contacting us.
    Could you please provide the following information to us via private message?
    (1) What is your current firmware version and IPS signature version?
    (2) Please assist in reproducing this symptom, collect the packet file, and take a screenshot of the Monitor Log for us.
    (3) If these two IPS profiles (Microsoft Office BMP Header biClrUsed Integer Overflow and HP Data Protector CRS Multiple Stack Buffer-Overflows) are affecting your service, please deactivate them temporarily.

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