Why I can't use the NSS License after the purchase

Zyxel_Ivan Posts: 263  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited December 2023 in Nebula License

Some users can’t use the NSS license after purchasing the license and assigning it to the device correctly.

If you click the Configure > Security Gateway, the Security Service shows the diamond.

After you click the Security Service, the window pop-up to ask you to purchase the NSS license.

We suggest you try to clean the cache to solve this problem.