Why I can't use the NSS License after the purchase

Zyxel_Ivan Posts: 151
Zyxel Certified Network Engineer Level 1 - Security Zyxel Certified Network Administrator - WLAN 5 Answers First Comment
 Zyxel Employee

Some users can’t use the NSS license after purchasing the license and assigning it to the device correctly.

If you click the Configure > Security Gateway, the Security Service shows the diamond.

After you click the Security Service, the window pop-up to ask you to purchase the NSS license.

We suggest you try to clean the cache to solve this problem.