Why I can't use the NSS License after the purchase

Zyxel_Ivan
Zyxel_Ivan Posts: 309  Zyxel Employee
Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
edited December 2023 in Nebula License

Some users can’t use the NSS license after purchasing the license and assigning it to the device correctly.

If you click the Configure > Security Gateway, the Security Service shows the diamond.

After you click the Security Service, the window pop-up to ask you to purchase the NSS license.

We suggest you try to clean the cache to solve this problem.