What can I do when SecuReporter upload fail?

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Zyxel_James
Zyxel_James Posts: 626  Zyxel Employee
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Question

Some users may encounter a problem that SecuReporter cannot show the statistics data and logs, meanwhile the device event log shows


[SecuReporter] Upload fail
[SecuReporter] Upload fail when https post. Server response:
400/40003/The request is expired

Answer

It could be caused by the date/time not corresponding to SecuReporter server.
Please adjust the time setting to Auto

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