What can I do when SecuReporter upload fail?

Zyxel_James
Posts: 667
Zyxel Employee





in Maintenance
Question
Some users may encounter a problem that SecuReporter cannot show the statistics data and logs, meanwhile the device event log shows
[SecuReporter] Upload fail
[SecuReporter] Upload fail when https post. Server response:400/40003/The request is expired
Answer
It could be caused by the date/time not corresponding to SecuReporter server.
Please adjust the time setting to Auto
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