How to report false GEO-IP location?
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Zyxel_James
Posts: 624 
Zyxel Employee
Zyxel Employee
Once you recognize an IP address is determined in the wrong country/region in our Geo-IP feature, you can report it directly to our external vendor MaxMind which is responsible for the GEO-IP signatures.
Navigate to Configuration > Object > Address/Geo IP > Geo IP, and make sure the signature is the latest one.
Input the IP address here and check if it's not defined or a wrong location/region.
If the location is not correct or undefined, you may fill out the feedback to MaxMind to correct the result
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