How to report false GEO-IP location?

Zyxel_James
Zyxel_James Posts: 610  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer

Once you recognize an IP address is determined in the wrong country/region in our Geo-IP feature, you can report it directly to our external vendor MaxMind which is responsible for the GEO-IP signatures.

Navigate to Configuration > Object > Address/Geo IP > Geo IP, and make sure the signature is the latest one.

Input the IP address here and check if it's not defined or a wrong location/region.

If the location is not correct or undefined, you may fill out the feedback to MaxMind to correct the result