ZyWALL USG FLEX 700 Hardware Device may not support SFP if its hardware version is HW:Rev 2.0.

Options

Information Related to the Question Below:

ZyWALL USG FLEX 700 Hardware Device may not support SFP if its hardware version is HW:Rev 2.0.

User’s Guide ZyWALL USG FLEX
Series Version 5.37 Edition 1, 7/2023

Page 95 Paragraph 3.1 Hardware Overview

Note: Your Zyxel Device may not support SFP if its hardware version is HW:Rev 2.0. Please check your Zyxel Device label.

Page 29 of the User's Guide identified above describes the following hardware in paragraph 1.1 Overview.

Zyxel Device refers to these models as outlined below.
• USG FLEX 100
• USG FLEX 100AX
• USG FLEX 100W
• USG FLEX 200
• USG FLEX 500
• USG FLEX 700

Question:

I found the above note concerning SFP support and I wanted to ask for clarification. My label is as follows: USG FLEX 700 (USG310v2)

Can you provide some clarity on what the above note is stating and what hardware they are speaking?

I am specifically asking if my ZyWALL USG FLEX 700 (USG310v2) supports SFP as described in the Datasheet version 10, English, 09/26/2023.

The note may be describing other hardware that this user's guide discusses but I require SFP capability and I wanted to receive some assurance that my hardware version does support SFP capability.

Accepted Solution

  • Zyxel_James
    Zyxel_James Posts: 626  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    Options

    Hello @Confusedbyyoursite
    Don't worry, this notification is for USGFLEX 50, and USGFLEX 100 with newer factory hardware. That's why you cannot see the HW version on the Zyxel Device label for USGFLEX 700.

All Replies

  • Zyxel_James
    Zyxel_James Posts: 626  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
    Options

    Hello @Confusedbyyoursite
    Don't worry, this notification is for USGFLEX 50, and USGFLEX 100 with newer factory hardware. That's why you cannot see the HW version on the Zyxel Device label for USGFLEX 700.

Security Highlight