How to determine if your Mobile Router is Nebula-compatible or not?

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Zyxel_Judy
Zyxel_Judy Posts: 990  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer

Introduction:
Zyxel offers two categories of mobile routers: Nebula-compatible and non-Nebula-compatible. This guide aims to assist you in identifying the type of your device.

Identifying Device Labels:
Devices that are compatible with Nebula management are explicitly labeled with the term "Nebula" on their stickers. For visual reference, please consult the sticker photo for Nebula-supported versions.

Understanding Firmware Versions:
Zyxel mobile routers come with two distinct types of firmware versions, depending on whether they are Nebula-compatible or not. Below is a table outlining the firmware versions for various Nebula model.

Model

Type

Technology

Firmware

Nebula FWA505

Indoor

5G

ACKO

Nebula FWA710

Outdoor

5G

ACGC

Nebula FWA510

Indoor

5G

ACGD

Nebula NR7101

Outdoor

5G

ACCC

Nebula NR5101

Indoor

5G

ACCG

Nebula LTE3301-PLUS

Outdoor

4G

ACCA

Nebula LTE 7461-M602

Indoor

4G

ACEV

For example:

Nebula NR7101 Firmware: ACCC

Non-Nebula NR7101 Firmware: ABUV

Important Note:

If you install non-Nebula firmware on a Nebula-compatible mobile router, the device will lose its ability to connect to Nebula management systems.

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