[ATP/FLEX] Why does the SFP port of the USG Flex 100/ATP100 disappear on the Nebula?

Options
Zyxel_Jeff
Zyxel_Jeff Posts: 1,101  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited October 2023 in Maintenance

Scenario:

The user may encounter an embarrassing situation when entering the port setting page and finding that the SFP port setting is gone, as below shown:

Answer:

Because the Nebula Control Center detects the device is not connected to this site such as the device was removed from the org, once we connect the device to Nebula Control Center again, and can edit the SFP port, as below shown:

Condition:

To configure SFP on the NCC, the model USG FLEX 50/100/100W/100AX and ATP100/100W must first be added to a site and be online