Content Filter not working USG Flex 500 issue
Hi,
When i enable Content Filter and(or) DNS Content Filter in Policy Control, http and https connection become very slow. I think that because Content Filter not resolving url(domain name).
in cli:
Router(URL)# https://community.zyxel.com
% ret err = -4
result: Error
The query takes: 1.000000 seconds
in web:
Help me solve the problem, thanks.
Accepted Solution
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Hi @andreive
Currently, the Content Filter doesn't provide the Belarus area, we apologize for any inconvenience caused. Thank you for your understanding.
Click here to start:
0
All Replies
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Do you have a DNS set for the Flex to use?
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Hi @andreive
Not sure if it is related to your DNS settings. Please navigate to Configuration > System > DNS > Domain Zone Forwarder and add a setting as shown below:
This will enable DNS queries by the Google DNS server 8.8.8.8. Thanks.
Click here to start:
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this is my DNS settings:
and when i change DNS to only 8.8.8.8 auto i have the same issue
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If you go to Diagnostics > Network Tool with NSLOOKUP IPv4 and put in grc.com does it resolve?
If you get tracetcp
run
tracetcp d.myzyxel.com:443
does it complete?
1 -
Dear @andreive
Could you provide a remote Web-GUI link to us for further checking purposes? I will send a private to you later, please check your inbox. Thanks.
Click here to start:
0 -
Hi @andreive
Currently, the Content Filter doesn't provide the Belarus area, we apologize for any inconvenience caused. Thank you for your understanding.
Click here to start:
0
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