web content filter site is blocked redirect URL:

AdminSys

we set up the web content filtering with a valid filter license, which works, but if I set the Redirect URL, it doesn't work: on the client's computer these page are redirected to the firewall internal web address.

What is set wrong? I want to redirect to an itpolicy site.

Zyxel_Jeff

Hi @AdminSys

May we know which firewall model and firmware version you are utilizing? Which URL that you want to redirect when the customer accesses the blocked website? Thanks.

AdminSys

Hi Jeff, Pardon for my delay.. The device is Flex500 with the latest firmware 5.37(ABUJ.0)
The redirect site is an public internet site.

Zyxel_Jeff

HI @AdminSys

Could you provide a remote Web-GUI link to us for further checking? We will send a private message to you later, please check your in-box, thanks.