web content filter site is blocked redirect URL:

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AdminSys
AdminSys Posts: 20  Freshman Member
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we set up the web content filtering with a valid filter license, which works, but if I set the Redirect URL, it doesn't work: on the client's computer these page are redirected to the firewall internal web address.

What is set wrong? I want to redirect to an itpolicy site.

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  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,101  Zyxel Employee
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    Hi @AdminSys

    May we know which firewall model and firmware version you are utilizing? Which URL that you want to redirect when the customer accesses the blocked website? Thanks.

  • AdminSys
    AdminSys Posts: 20  Freshman Member
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    Hi Jeff, Pardon for my delay.. The device is Flex500 with the latest firmware 5.37(ABUJ.0)
    The redirect site is an public internet site.

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,101  Zyxel Employee
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    HI @AdminSys

    Could you provide a remote Web-GUI link to us for further checking? We will send a private message to you later, please check your in-box, thanks.

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