ZyXEL ES-1528

Sythesy

hey

I can’t access my switch on my home network. Can anyone help me? When I go to the default on it’s my normal router.

Zyxel_Kay

Hi @Sythesy

Here are a few steps you can take to troubleshoot:

1. Check the Switch's IP Address via the Router's DHCP Table
   The switch may have already obtained a DHCP-assigned IP address from the router. To find the current IP address, check the router's DHCP table.
2. Isolate your switch
   There's a potential IP conflict with the router, kindly disconnect your switch from the router temporarily and connect it directly to your PC. Try accessing the switch using its default IP address. After successful access, consider adjusting your switch's IP settings to either a static or DHCP-assigned IP. You can then access the switch using the updated IP in subsequent attempts.

Feel free to reach out if you have any further questions.

Zyxel_Kay

Hi @Sythesy

Here are a few steps you can take to troubleshoot:

1. Check the Switch's IP Address via the Router's DHCP Table
   The switch may have already obtained a DHCP-assigned IP address from the router. To find the current IP address, check the router's DHCP table.
2. Isolate your switch
   There's a potential IP conflict with the router, kindly disconnect your switch from the router temporarily and connect it directly to your PC. Try accessing the switch using its default IP address. After successful access, consider adjusting your switch's IP settings to either a static or DHCP-assigned IP. You can then access the switch using the updated IP in subsequent attempts.

Feel free to reach out if you have any further questions.