ZyXEL ES-1528

Sythesy Posts: 1


I can’t access my switch on my home network. Can anyone help me? When I go to the default on it’s my normal router.

All Replies

  • Zyxel_Kay
    Zyxel_Kay Posts: 362
    Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - WLAN Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Security
     Zyxel Employee
    edited November 16

    Hi @Sythesy

    Here are a few steps you can take to troubleshoot:

    1. Check the Switch's IP Address via the Router's DHCP Table
      The switch may have already obtained a DHCP-assigned IP address from the router. To find the current IP address, check the router's DHCP table.
    2. Isolate your switch
      There's a potential IP conflict with the router, kindly disconnect your switch from the router temporarily and connect it directly to your PC. Try accessing the switch using its default IP address. After successful access, consider adjusting your switch's IP settings to either a static or DHCP-assigned IP. You can then access the switch using the updated IP in subsequent attempts.

    Feel free to reach out if you have any further questions.

    Click here to start: https://bit.ly/46UJJCE