ZyXEL ES-1528

hey


I can’t access my switch on my home network. Can anyone help me? When I go to the default on it’s my normal router.

Accepted Solution

  • Zyxel_Kay
    Zyxel_Kay Posts: 846  Zyxel Employee
    Second Anniversary 500 Comments 100 Answers Zyxel Certified Network Engineer Level 2 - Security
    edited November 2023 Answer ✓

    Hi @Sythesy

    Here are a few steps you can take to troubleshoot:

    1. Check the Switch's IP Address via the Router's DHCP Table
      The switch may have already obtained a DHCP-assigned IP address from the router. To find the current IP address, check the router's DHCP table.
    2. Isolate your switch
      There's a potential IP conflict with the router, kindly disconnect your switch from the router temporarily and connect it directly to your PC. Try accessing the switch using its default IP address. After successful access, consider adjusting your switch's IP settings to either a static or DHCP-assigned IP. You can then access the switch using the updated IP in subsequent attempts.

    Feel free to reach out if you have any further questions.

    Kay

    Don't miss this great chance to upgrade your Nebula org. for free! https://bit.ly/4g2pS9L

All Replies

  • Zyxel_Kay
    Zyxel_Kay Posts: 846  Zyxel Employee
    Second Anniversary 500 Comments 100 Answers Zyxel Certified Network Engineer Level 2 - Security
    edited November 2023 Answer ✓

    Hi @Sythesy

    Here are a few steps you can take to troubleshoot:

    1. Check the Switch's IP Address via the Router's DHCP Table
      The switch may have already obtained a DHCP-assigned IP address from the router. To find the current IP address, check the router's DHCP table.
    2. Isolate your switch
      There's a potential IP conflict with the router, kindly disconnect your switch from the router temporarily and connect it directly to your PC. Try accessing the switch using its default IP address. After successful access, consider adjusting your switch's IP settings to either a static or DHCP-assigned IP. You can then access the switch using the updated IP in subsequent attempts.

    Feel free to reach out if you have any further questions.

    Kay

    Don't miss this great chance to upgrade your Nebula org. for free! https://bit.ly/4g2pS9L