How to allow anydesk through usg40 firewall

Tushar

I am getting tcp attack error the moment we try to access anydesk
How do we allow anydesk remote access through our firewall

Alfonso

HI @Tushar

I suppose the log is: "abnormal TCP flag attack detected, Drop"

This issue occurs when the device receives packets with:

(1) ALL TCP flags bit are set at same time.

(2) SYN, FIN bits are set at same time.

(3) SYN, RST bits are set at same time.

(4) FIN, RST bits are set at same time. 

(5) Only FIN bit is set.

(6) Only PSH bit is set.

(7) Only URG bit is set.

 

Therefore, the device detects and regards these packets as attacks.

If you are sure these packets are safe, you can log into the device and enter the following CLI commands to disable this detection:

Router(config)# secure-policy abnormal_tcp_flag_detect deactivate

Regards

Zyxel_Emily

Hi @Tushar,

 

With default configuration, Anydesk is not blocked by USG.

PC2 can access PC1 by Anydesk successfully without extra firewall or NAT settings.

PC2------Internet------(WAN)USG40(LAN)------PC1(Anydesk)

 

If there are lots of "abnormal TCP flag attack detected, DROP" logs, you can follow the instruction from Alfonso to enter the CLI command to disable/enable abnormal tcp flags detect.

Disable detect: secure-policy abnormal_tcp_flag_detect deactivate

Enable detect: secure-policy abnormal_tcp_flag_detect activate

 

For example:

Router(config)# secure-policy abnormal_tcp_flag_detect deactivate

Router(config)# write

Router(config)# show secure-policy status

secure-policy status: yes

secure-policy asymmetrical route status: no

secure-policy default rule: deny, log

secure-policy tcp flag detect: no