Delivering Top-tier Network Security and Connectivity to Vietnam’s Five-Star Resort

Zyxel_May Posts: 129  Ally Member
First Anniversary First Comment
edited November 2023 in Success Stories

Lady Hill Sapa Resort


“By managing devices in the cloud environment, we've effortlessly configured switches and access points to accommodate various areas within the hotel. This has allowed us to meet the specific needs of different hotel zones while also meeting cybersecurity requirements.”

Pham Ly Huu Tri, IT Manager
Lady Hill Sapa Resort


Lady Hill Sapa Resort maintains high standards in its hotel operations, recognizing the critical role of WiFi in guest satisfaction. When the hotel discovered Zyxel's Nebula solution, renowned for its user-friendly interface and effective network management, choosing it was a natural decision. Nebula's cloud-based system empowers IT staff to optimize connections and quickly resolve issues in real time, enhancing the overall guest experience. The USG FLEX 700 firewall, boasting robust cybersecurity and routing capabilities, was deployed to integrate with core and edge switches, offering centralized cloud-based management. Armed with advanced anti-malware technology and multi-layer threat defense, it provides precise control over application usage and web access. This comprehensive approach extends security to access points with automated responses. Lady Hill Sapa Resort's network relies on Zyxel's XS3800-28 core switches, linked to XGS1930-28HP PoE switches that power access points with high-speed connectivity, and connected to GS1920-24HPv2 switches to ensure reliable surveillance camera connectivity. By deploying NWA210AX WiFi 6 APs in hallways, NWA1123ACv3 APs in guestrooms, and WAC6553D-E APs outdoors, the hotel has achieved seamless wireless connectivity throughout the hotel. The new network effortlessly supports hundreds or even a thousand concurrent users, ensuring uninterrupted connectivity across the premises. Zyxel's Nebula solution ensures uninterrupted connectivity for guests, no matter whether they are in guestrooms, halls, pools, or at large events, guaranteeing a memorable stay.


  • Create a reliable and user-friendly network to accommodate high-density and fast wireless connections
  • Ensure cybersecurity protection without compromising network performance


  • Seamless and secure network connectivity throughout the resort
  • Efficient network management for quick issue resolution and easy maintenance

Products used

USG FLEX 700 Firewall

XS3800-28 L3 Aggregation Switch

GS1920-24HPv2 Smart Managed PoE Switch

XGS1930-28HP Lite-L3 Smart Managed PoE Switch

NWA210AX 802.11ax AP

NWA1123ACv3 802.11ac AP

WAC6553D-E 802.11ac Outdoor AP

More Information

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