Import certificate error ATP

aait

ATP100, after the new Firmware Version V5.37(ABPS.1) / 2023-11-08 05:27:27 it is not possible to import .p12 certificate

errno: -17011 errmsg: PKI certificate type is not supported.

Zyxel_Jeff

Hi @aait

We will merge this fix into 5.37P1 WK firmware, too. It is expected to be released in the middle of January 2024. Thanks.

aait

even the certificate with the .pfx extension is not imported, "errno: -17011 errmsg: PKI certificate type is not supported".. I have a certificate expiring in two days, how can I resolve this?

Zyxel_Jeff

Hi @aait

Thank you for reporting this case to us. Could you provide a remote Web-GUI to us for further checking? We will send a private message to you later, please check your inbox, thanks.

dpipro

Hello,

I'm having the same issue with USG 110, USG40 and USG60 all of them with firmware 4.73 patch 2.

@Zyxel_Jeff any suggestions?

Thank you

Zyxel_Jeff

Hi @aait and @dpipro

OK, noted. We are checking it internally.

Zyxel_Jeff

Hi @aait

We will fix it in the next FCS firmware, thanks.

aait

Hi Jeff,
when will the new firmware be released?
I have several ATP with expiring certificates
Thank you

Zyxel_Jeff

Hi @aait

We will merge this fix into 5.37P1 WK firmware, too. It is expected to be released in the middle of January 2024. Thanks.

Hermes_AT

We have an ATP 100W and having those issues with applying our pkcs12 pfx cert bundle. Current Firmware 5.37(ABRW.1)C0 is from November 2023, so I guess that fix is not rolled out yet? Our cert runs out in the next few days.

aait

Install patch3, this fixes the certificate import

https://support.zyxel.eu/hc/en-us/articles/360005438274

ATP Series 5.37 Patch 3 WK01(2024)

https://www.dropbox.com/scl/fi/je8unjlxggxmb97y5ba0q/537ABRW1ITS-24WK01-r112173.zip?rlkey=q7rnb1t7vgi322estxwnm4sr9&dl=1

dpipro

And for USG Series with 4.73? When the patch will be available? Thank you