How to activate Trace mode on the SecuExtender IPSec VPN client?

Zyxel_James
Zyxel_James Posts: 759  Zyxel Employee
Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
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What is Trace mode?
Trace mode allows the VPN application to save logs and debug information to your PC. It gives us more information in Trace mode, it helps us to debug and solve your problem more efficiently.

How to activate the Trace mode?
Run the SecuExtender.
Open the connection panel and press Ctrl+Alt+T

crtl + alt + T.png

How to find the debug logs for trace mode?
C:\ProgramData\Zyxel\ZyWALL IPSec VPN
C:\ProgramData\Zyxel\SecuExtender IPSec VPN Client\LogFiles

Please send these files to the support agent if needed.

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