nwa50ax keeps showing offline . HELP
Hi I have 3 NWA50AX WAP's all powered POE switch via Lan cable . One of them has started going offline . The other 2 are fine . I also see the the one that goes offline when it comes back up it shows it is Uplink: 100M/Full. Not Uplink: 1000M/Full. like the other 2
Any ideas?
This is the status of the problem one
This the good ones
Accepted Solution
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Hello,
It seems like your AP experiences the intermittently disconnecting to Nebula and is currently running in a limited speed mode, linking at a speed of only 100Mbps. This problem often surfaces due to the quality of the Ethernet cables being used or potential issue with the switch/gateway port.
To address this, we recommend replacing the Ethernet cables connected to the AP with certified ones to assure maximum performance. Furthermore, consider changing the port on the switch/gateway to which the affected AP is connected.
If the problem continues even after implementing these changes to the cables and ports, we suggest you initiate the RMA process.
1
All Replies
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PS. Forgot to mention the 3 WAPs have been running since new for 12mths with no problems . I had made zero changes to either the physical POE switch/ network or settings on the WAPS. Then the problems started about 1 week ago
0 -
Hello,
It seems like your AP experiences the intermittently disconnecting to Nebula and is currently running in a limited speed mode, linking at a speed of only 100Mbps. This problem often surfaces due to the quality of the Ethernet cables being used or potential issue with the switch/gateway port.
To address this, we recommend replacing the Ethernet cables connected to the AP with certified ones to assure maximum performance. Furthermore, consider changing the port on the switch/gateway to which the affected AP is connected.
If the problem continues even after implementing these changes to the cables and ports, we suggest you initiate the RMA process.
1
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